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Privacy Policy

Privacy Policy

Last updated: 7/8/25

At Next Loop Ltd, accessible from nextloop.co.uk, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection laws.

1. Who We Are

Next Loop Ltd
Company Number: NI730679
Registered Office: Office 117 Forsyth House, Cromac Square, Belfast, Northern Ireland, BT2 8LA
Email: help@nextloop.co.uk
Phone: +44 7350 092454‬

2. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email address, phone number, and postal address when you place an order or contact us.
  • Order Information: Device(s) purchased, delivery details, and billing information.
  • Payment Data: Processed securely through third-party payment providers — we do not store card details.
  • Device & Technical Data: IP address, browser type, operating system, and cookies.
  • User Interaction: Communication records, customer service queries, or feedback forms.

3. How We Use Your Data

We use your information for the following purposes:

  • To process and deliver your orders
  • To provide customer service and respond to your enquiries
  • To send important updates related to your orders
  • To improve our website and services
  • To send promotional offers if you have opted in

4. Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyse traffic. You can control or delete cookies through your browser settings.

5. Sharing Your Data

We may share data with trusted third parties for:

  • Payment Processing (e.g., Stripe, PayPal)
  • Shipping Services (e.g., Royal Mail, DPD)
  • Marketing Tools (if opted in)
  • Legal Compliance (e.g., HMRC, ICO if required)

We never sell your data.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access, update or delete your personal data
  • Withdraw your consent
  • Object to or restrict certain types of data processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Data Security & Retention

We take appropriate steps to protect your data using secure servers, encrypted connections (SSL), and trusted platforms. We only retain personal data as long as necessary for order fulfilment, legal, or tax obligations.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised “Last updated” date.

9. Contact Us

If you have any questions or concerns about how we handle your data, you can contact us at:

Next Loop Ltd
Office 117 Forsyth House
Cromac Square
Belfast, Northern Ireland, BT2 8LA
📧 help@nextloop.co.uk
📞 +44 7350 092454‬